At phhalik, your personal data is treated with the highest level of care and respect. This Privacy Policy explains what information we collect, how we use it, and the rights you have as a phhalik player under Philippine law.
phhalik Casino ("phhalik," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the phhalik platform at phhalik.app. This Privacy Policy ("Policy") describes how phhalik collects, uses, stores, shares, and protects your personal information when you access or use the phhalik website, mobile platform, and related services (collectively, the "Platform").
This Policy is drafted in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations ("IRR"), as administered by the National Privacy Commission ("NPC"). It also reflects phhalik's obligations under PAGCOR's online gaming regulatory framework with respect to player data handling.
By registering for a phhalik account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the phhalik Platform.
For the purposes of the Data Privacy Act of 2012, phhalik Casino is the personal information controller ("PIC") responsible for your personal data collected through the Platform. phhalik determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable Philippine data privacy law.
phhalik has designated a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and the DPA. You may contact the phhalik DPO using the contact details provided in Section 14 of this Policy.
When you create a phhalik account, we collect the following information:
To comply with PAGCOR regulations and anti-money laundering requirements, phhalik may collect:
When you make deposits or withdrawals, phhalik collects:
phhalik does not store full payment card numbers. Payment processing is handled by regulated payment service providers.
phhalik automatically records your gaming activity on the Platform, including:
When you access the phhalik Platform, we automatically collect certain technical information:
If you contact phhalik customer support, we retain records of your communications, including chat transcripts, email correspondence, and support ticket history, for quality assurance and dispute resolution purposes.
phhalik uses your personal data for the following purposes:
phhalik processes your personal data on the following legal bases under the Data Privacy Act of 2012:
phhalik does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third parties with whom phhalik shares personal data are required to handle such data in accordance with applicable Philippine data privacy law and phhalik's data protection standards.
phhalik retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:
When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, phhalik will securely delete or anonymize such data.
phhalik implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phhalik will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its IRR.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phhalik:
| Right | Description |
|---|---|
| Right to be Informed | You have the right to be informed of how your personal data is collected and processed, as set out in this Policy. |
| Right of Access | You have the right to request a copy of the personal data phhalik holds about you. |
| Right to Rectification | You have the right to request correction of inaccurate or incomplete personal data. |
| Right to Erasure | You have the right to request deletion of your personal data, subject to legal retention obligations. |
| Right to Object | You have the right to object to the processing of your personal data, including for direct marketing purposes. |
| Right to Data Portability | You have the right to receive your personal data in a structured, commonly used format. |
| Right to Lodge a Complaint | You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated. |
To exercise any of these rights, please contact phhalik's Data Protection Officer using the contact details in Section 14. phhalik will respond to verified requests within fifteen (15) business days. We may need to verify your identity before processing your request.
Cookies are small text files placed on your device when you visit the phhalik Platform. They help us recognize your device, maintain your session, and improve your experience on the Platform.
You can manage your cookie preferences through the phhalik cookie settings panel available on the Platform. You may also configure your browser to block or delete cookies; however, disabling strictly necessary cookies may affect the functionality of the Platform.
The phhalik Platform is strictly intended for persons aged 21 years and above. phhalik does not knowingly collect personal data from individuals under 21 years of age. If phhalik becomes aware that personal data has been collected from a person under 21, such data will be deleted immediately and the associated account will be suspended.
If you are a parent or guardian and believe that a minor has registered on the phhalik Platform, please contact us immediately at the details provided in Section 14.
phhalik primarily processes and stores your personal data within the Philippines. In limited circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or game software licensors with international operations.
Where such transfers occur, phhalik ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that require the recipient to maintain data protection standards equivalent to those required under the Data Privacy Act of 2012. phhalik will not transfer your personal data to countries that do not provide an adequate level of data protection without your explicit consent or without appropriate contractual safeguards.
phhalik reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When material changes are made, phhalik will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the phhalik Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by phhalik, please contact our Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.
From encryption to regulatory compliance, phhalik's data protection practices are built to give every Filipino player genuine peace of mind.
Every connection to phhalik is protected by industry-standard SSL/TLS encryption. Your login credentials, financial data, and personal information are never transmitted in plain text.
phhalik fully complies with Republic Act No. 10173 — the Data Privacy Act of 2012. Your rights as a Filipino data subject are recognized and upheld at every step.
phhalik does not sell, rent, or trade your personal information to third-party marketers. Your data is used only to operate your account and comply with legal obligations.
phhalik has a designated Data Protection Officer overseeing all privacy matters. You can reach our DPO directly with any data-related concern or subject access request.
You can request deletion of your personal data at any time. phhalik will process verified erasure requests promptly, subject only to mandatory legal retention periods.
phhalik gives you full control over non-essential cookies. Marketing and analytics cookies are only activated with your explicit consent — no silent tracking.
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